How are you doing? I hope great.
We will soon be updating ESS for Basecamp plans. These changes will be taking in first week of February 2014. And every user will receive an official mail regarding this.
What will be the change?
We will be eliminating the free plan completely and trial period for new signups will be increased to 30 days from 14 days. No changes in premium pricing will be there.
Why this change?
Because we are making some changes in our go to market approach.
What will happen to current customers running free plan?
A 7 day period will be granted to the users once we officially mail them. In these 7 days they can upgrade to our premium plan. After 7 days, their free accounts will be suspended and they will be asked to switch to premium to continue. They can choose to upgrade or they can choose to leave ESS for Basecamp.
For any queries feel free to contact us at support[at]startess.com
Chief at ESS.
I am happy to tell you that we have released an integration for Redbooth, previously Teambox.
This integration will help Redbooth users in getting amazing business reporting capabilities for their account. Currently the integration is launched in BETA with 30 day trial and complete version will be coming later this month.
Kudos to team and thanks to all the supporters. A lot is yet to come.
Chief at ESS
We are more than happy to tell you that all the users are finding ESS for Basecamp amazing to get insights for their Basecamp account.
We have made some serious improvements from last few weeks and some notable changes are:
- 50% faster page loads.
- Weekly Automated Reporting.
- Seamless integration with Basecamp.
We are making small changes regularly. As our current pricing for free plan is [10 projects, Unlimited Users, Unlimited Insights, Email Support] now we will change this to [10 projects, 10 Users, Unlimited Insights, Email Support].
We are making this change so that we can justify features to our paid customer and they get more value for the money. This will also help startups and small companies to fall under a more easy to manage plan and insights will be more accurate.
There are many features which will be available on paid plans only like:
- Multiple Basecamp Account Insights
- Dedicated Support
- Custom features in some cases.
We will be updating our pricing on 23/11/13 12:00PM IST effectively and every customer who is not currently under any type of plan(14 day trial or so) will fall under this.