ESS for Basecamp plan update

Dear Customers,

How are you doing? I hope great.
We will soon be updating ESS for Basecamp plans. These changes will be taking in first week of February 2014. And every user will receive an official mail regarding this.

What will be the change?
We will be eliminating the free plan completely and trial period for new signups will be increased to 30 days from 14 days. No changes in premium pricing will be there.

Why this change?
Because we are making some changes in our go to market approach.

What will happen to current customers running free plan?
A 7 day period will be granted to the users once we officially mail them. In these 7 days they can upgrade to our premium plan. After 7 days, their free accounts will be suspended and they will be asked to switch to premium to continue. They can choose to upgrade or they can choose to leave ESS for Basecamp.

For any queries feel free to contact us at support[at]startess.com

Raghav Shandilya
Chief at ESS.
31/01/2014.

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